“In my job, I’ve had the opportunity to work on country-wide loyalty programmes that service more than 6 million people – these opportunities don’t come along anywhere else. It fundamentally changed my capability as a Senior BA” BEING A BUSINESS ANALYST HAS VERY LITTLE TO DO WITH THE DOCUMENTATION YOU DELIVER, BUT MORE ABOUT THE FOLLOWING KEY AREAS: • SOLUTION FOCUS: We care about the solutions our Analysts help deliver more than the quality of the documents. That is not to say poor documentation is acceptable. • • COMMUNICATION: Analysts need to be naturally strong communicators, as it is their underpinning function. This is no different when it comes to joining Entelect in the role of a Business Analyst. • • ADAPTABILITY: Adaptability is important to us. Typically, excellent Business Analysts have been in an environment for so long that they fully understand the domain, know exactly who to speak to and how to speak to them. We often don't have that luxury unfortunately, and as an Entelect Business Analyst you will need to quickly pick up a new domain, read people and understand how to communicate with them. Figuring out the business processes rapidly whilst adding value to delivery, is core. • • PROFESSIONALISM: Business Analysts interact with the customer directly – in essence working very closely with our customers – communicating face-to-face, over email, phone, Slack, WhatsApp, text or whatever makes sense and adds value. This is true for all levels, so an element of professionalism is very important to us. Being a Business Analyst at Entelect means you are now representing an organisation, a brand, but most importantly something you are intrinsically part of. DEPENDING ON YOUR EXPERIENCE AND ABILITY AS A BUSINESS ANALYST, YOU WOULD FALL INTO ONE OF THESE THREE ROLES: BUSINESS ANALYST Whilst this role may be an entry into the field, our expectations are still high, but you will receive a bit more guidance. With time, a Business Analyst will learn good principles: how to work with stakeholders, software engineers, customers, product owners, testers etc. and how systems fit together, amongst many other things. INTERMEDIATE BUSINESS ANALYST If you’re at this point in your career it means that you now have some experience; you are working independently and you are able to provide guidance to more junior team mates. As an Intermediate you are expected to be skilled enough to assist others. You also have a good sense of things like the domain and stakeholder engagement. You should be running project-level responsibilities independently, gathering and communicating requirements at a respectable level, but will probably still lack the ability and experience to run an engagement from end-to-end. SENIOR BUSINESS ANALYST The Senior Business Analyst role is tough and people within it must have enough depth of experience that their decisions are informed by (and are cognisant of) past experiences. At this point you have seen several domains, systems and processes and are a guru at picking up the essence of a new requirement and domain quickly. We expect someone at this level to be able to fully manage a small engagement from end-to-end. This includes meeting the customer, gathering their requirements, documenting and sizing the requirements, project-managing this requirement and taking it all the way to delivery whilst mentoring and managing others. That means you have proven that you can deal with scoping, expectation management, architecture, design and stakeholder management. As a Senior, you'd also be expected to portray the maturity and softer skillset that Entelect Seniors are known for. Things like being able to hold others accountable, influencing change, galvanising a team and managing expectations of customers, and team members, are important skills. the agent “I love working here because I am exposed to cutting-edge technology and a wide variety of projects. My career plan is constantly moving forward.” WE SEE OUR BUSINESS ANALYSTS AS THE GLUE THAT HELPS US KEEP EVERYTHING TOGETHER, SO THAT WE CAN FOCUS ON GETTING THE RIGHT SOLUTION TO THE CUSTOMER. Our Business Analyst role covers the business-focused functions such as business process modelling, business architecture, strategy, management consulting as well as the technical areas - such as systems analysis, user experience and even data analysis. Every project and customer we work with is different. You will find that the process, environment, tooling, maturity of the customer’s software knowledge, and even our team composition will vary. This variation ultimately affects the role of the Analyst. Some customers follow a waterfall approach, so documents such as Business Requirements Specifications and Functional Requirements Specifications are delivered. Others may follow an Agile approach in which Use Cases with lighter Functional Requirements Documents are delivered. With that said, Business Analysts at Entelect are expected to be adaptable when it comes to the artefacts. business Analyst PRESS START | THE LORE OF ENTELECT 47 48 BUSINESS ANALYST | LEVEL UP YOUR CAREER LEVEL UP YOUR CAREER | BUSINESS ANALYST